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Commercial Support
Commercial Support for OpenTT
Installation:
  • installation at the customer site
  • remote installation via VPN/RAS
  • installation in a "high availability" configuration
Integration:
  • adaptation of graphics to the customer's style
  • interface with the customer's user database
  • integration with the customer's applications
  • adding/removal of functionality
Maintenance:
  • planned maintenance of the system at the client site
  • planned remote maintenance of the system (VPN/RAS)
  • prioritised correction of errors
Assistance:
  • help-desk for reporting errors and faults
  • prioritised queue for problem resolution
  • technical support for system configuration and optimization
Contacts:
  Primeur srl